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Close the file once — no claw-back weeks later

Licensed recovery, medical debt and B2B settlements clear in stablecoins. A confirmed payment is final on-chain, so the dispute spike that terminates collection accounts can't form, and money you've already remitted to the creditor stays remitted. FDCPA and Regulation F remain the agency's obligation — Paymos settles the payment, nothing more.

Close the file once — no claw-back weeks later

Where the payment rail becomes the agency's problem

Why does debt collection sit in the highest-risk processing tier?

Four ways card and ACH rails work against a recovery operation.

Mainstream processors decline the category, not your business

Collections is one of the hardest categories to keep on card rails. The disputes run high, the transactions are adversarial, and the regulatory attention scares acquirers off the whole industry. Most decline it outright; the few that take it underwrite slowly, price the risk in, and keep the account on a short leash. A clean, licensed agency still reads as a problem merchant on day one.

One dispute spike, and settlement stops

Debtors push back — "I never authorised this," "I already paid," "I don't recognise the charge" — and a recovery book runs that baseline by nature. Cross a network monitoring threshold and the acquirer can hold your settlement or close the account in a single review. Lose the rail mid-cycle and you can't take one more payment-plan installment.

A held-back reserve sits on what you've already recovered

High-risk acquirers cover that dispute exposure with a reserve — a cut of each settlement held for months against reversals that might come. So money already paid by debtors waits on the processor's books, not yours. For an agency remitting recoveries against a creditor's timeline, that reserve is working capital you posted and still can't reach.

Remit the creditor, then a chargeback lands on you

You collect, pass the creditor its share, and weeks later a chargeback reverses the payment — leaving you out the money you already forwarded. The reversal window on card and ACH stays open long after the file is closed, and the rules limit how you re-contact the debtor to recover the gap. Every settled account carries that reversibility as a standing liability.

What settlement to your Paymos balance changes

What does stablecoin settlement fix for a collection agency?

Take debtor payments off card rails and four exposures disappear with them.

No category code means nothing to decline

An on-chain payment has no merchant category code attached, so there's no field for an acquirer to read and refuse — and no industry-level block at acceptance. Your agency carries its own perimeter: state debt-collector licensing, the surety bond, FDCPA and Regulation F. Paymos settles the debtor's payment the way it settles any transfer, without layering a decline gate or a termination trigger on top of your book.

The dispute spike can't form in the first place

A confirmed transfer can't be pulled back by a bank, so the chargeback ratio that drives a collection account into review never accrues. A debtor who pays has paid; the file closes and stays closed. The single biggest reason agencies lose processing — the monitoring-threshold breach and the freeze that follows — has nothing to feed on here.

Nothing held back — confirmed funds are yours to remit

No reserve, because there are no reversals to reserve against. The debtor pays, the amount credits your Paymos balance on confirmation, and it's available to forward on the creditor's schedule. The recovery sits in your own treasury from the moment it clears — not parked on an acquirer's balance sheet earning a return on money you posted but can't draw.

Payment plans the debtor authorises each time

Wallets can't be auto-pulled, so an installment plan runs as a fresh invoice each period that the debtor pays from their own wallet — no card to expire mid-plan, no standing mandate, no involuntary lapse from a reissued card. A missed installment reaches your system as a webhook, not a silent decline, and you handle re-contact within FDCPA and Regulation F. The debtor stays in control of every payment they make.

Recovery patterns this rail handles today

What recovery patterns work on wallet settlement?

Four setups agencies run — lump-sum, plan, medical and commercial.

One-time settlement — Hosted Checkout

The everyday consumer recovery. The debtor agrees a lump sum and pays it through Hosted Checkout from their wallet. A confirmation reaches your system within minutes, the account closes, and the amount is final — no chargeback window reopening the file later, no reversal after the creditor's share has gone out.

Installment plan — a fresh invoice each cycle

A debtor working a monthly plan. Each cycle your system issues a new invoice they pay from their wallet — no card to expire mid-plan, no auto-pull, no involuntary lapse. A missed installment arrives as a webhook so you can re-contact within FDCPA and Regulation F, and each paid installment settles for good on confirmation.

Medical-debt recovery — Hosted Checkout

A medical account where the patient owes the balance after insurance. They settle through Hosted Checkout from their wallet, the payment confirms, and your system marks the file resolved. Because the transfer is final, a sensitive account carries no reversal exposure — and no dispute that could pull your processing into review.

Commercial B2B recovery — Payment Link

A recovery against another business. You issue a payment link for the negotiated figure, the counterparty pays from a corporate wallet, and the receivable closes on confirmation. No recalled-wire risk hanging over a high-value commercial settlement, and an invoice attached for both sides' records.

Collections on a stablecoin rail

Frequently asked questions

Does Paymos require my agency to be licensed and bonded?
No. Paymos is payment infrastructure, not a compliance gate, and it doesn't check, require, or rule on your licensing. Running a third-party collection agency is the operator's obligation: the state debt-collector licenses for every state where your debtors reside, any surety bond those states mandate, and compliance with the FDCPA and the CFPB's Regulation F. Paymos confers none of that and won't stand between you and a regulator. Hold the licenses and the bond; the rail sits downstream of them.
How do disputes work when there's no chargeback?
A confirmed on-chain transfer carries no chargeback right the way a card does. Once it confirms it's settled, and the debtor can't call a bank to reverse it. For an agency, that removes two problems at once: the dispute spike that drives reserves and account terminations, and the after-remittance reversal that eats into funds you've already forwarded to the creditor. The trade-off: a genuine error — a double payment, a wrong amount — you handle yourself, as a manual outbound transfer from your wallet, on your timing and within FDCPA and Regulation F.
How does this fit FDCPA and Regulation F?
Paymos settles the payment; FDCPA and Regulation F stay entirely with the agency. The rules govern when and how you contact debtors, how you validate debts, and the disclosures you make — none of which the rail touches. What stablecoin settlement changes is only the payment mechanics: the debtor pays from a wallet and it's final on confirmation. Your validation, re-contact, and remittance duties read exactly as they did before. Keep the compliant process you already run; Paymos settles the payment it produces.
Do debtors pay in stablecoins?
It depends on the book. Consumer recovery leans on debtors who already hold stablecoins — younger, crypto-comfortable segments — while commercial recovery increasingly meets counterparties holding treasury stablecoins. You don't need the whole book to pay this way; offering it captures the segment that prefers it and takes reversal risk off those accounts. USDT on Tron suits small consumer balances because it's the USDT most consumers abroad already hold — for its liquidity, not its gas, since Tron is the priciest network to send on. USDC on Base or Polygon, and Ethereum for large commercial settlements, round out the mix.
How do refunds and overpayments work end-to-end?
A refund or returned overpayment is a manual outbound transfer — from your agency wallet back to the debtor's, initiated from the dashboard or the API to a whitelisted address. For a double payment, a wrong amount, or a settlement adjustment, you control both the refund and its timing within FDCPA and Regulation F. Paymos charges its percentage only on a settled invoice, so nothing is layered onto the refund itself, and no reversal lands on you weeks later the way a card return can.
What if a regulator orders Paymos to stop processing for my agency?
Paymos answers to the same legal process as any rail an agency collects through: where we operate, lawful orders from an authority with valid jurisdiction are honoured, the way any processor would honour them. Paymos doesn't screen agencies or vet the category at the door, so that's never a pre-emptive cut-off — it would take a regulator moving against your specific agency. The licenses and bond stay your floor. Paymos is the rail your settlements run on, never a stand-in for your regulator.

Honest disqualifier

When NOT to use Paymos for a collection agency

Four books where the wallet rail isn't the right primary channel.

Your debtors are mainstream consumers with no wallet

On a mass-market consumer book where almost no debtor holds a stablecoin, asking each one to set up a wallet to pay adds friction — and friction lowers recovery, which is the entire point of the work. Offer the wallet to the segment that already prefers it, but on a fully fiat-first book it won't be your primary collection channel.

Your creditor clients contractually require card and ACH

If a client's contract obliges you to offer debtors card and ACH options, Paymos doesn't replace those rails — it runs beside them as the wallet option. Use it to move the reversal-prone, dispute-heavy accounts onto a final-settlement rail while you keep the card and ACH channels your client agreements mandate.

You want the rail to carry your compliance

Paymos settles payments. It doesn't validate debts, manage debtor communications, time your FDCPA disclosures, or file your state registrations. If what you need is a partner to shoulder the regulatory load of collections, that work belongs to your compliance function, not the payment rail. Use Paymos for final settlement and keep the rest where the law puts it — with the agency.

You expect the rail to stand in for your licensing

Debt-collector licenses in the states where your debtors live, the surety bonds, the FDCPA and Regulation F discipline — that perimeter is yours whichever rail the debtor pays on, and a CFPB or state action never asks how the money moved. Paymos doesn't review your licensing and doesn't rule on it. Keep the legal footprint with counsel and use the rail for the one thing it does: final settlement.

Pricing

1.0% per settled recovery — 0.3% on request, and no reserve on your funds

One rate whether it's a small consumer settlement or a six-figure commercial recovery — the network cost is on us inside that 1.0%, with no separate transfer charge, and a 0.3% Enterprise rate on request. The high-risk acquirers that will touch collections price the category well above standard card rates and hold a reserve against your recoveries for months. Other crypto gateways headline near 0.5%, then climb toward roughly 1.5–2%+ once swap, payout, and merchant-paid network fees are added in.

See pricing

Recover on a rail that won't freeze the account or claw the payment back